The Antivirus Strikes Again!

Customer: "What sort of antivirus do you have?"


Me: "Well the best deal we have here is called Forefront Client Security. It's $5 if you want it on a disk, or it's free to download from this website. Here, look at this bright orange sign that explains how you can either pay $5 for the disk, OR download it for free from this website. It's exactly what I told you, but in very clear writing."


Customer: "Only $5? I'll take that!"


Me: "Ok, here you go."


Customer: "Wait, you mean to tell me I could get the same thing for free?"


Me: "Yes, $5 on a disk or free to download. Just like the sign that you read said."


Customer: "I wish you'd told me that. That makes a big difference to a college student, you know. I could use that $5."


Me: "If you'd like, I can do a return and write down that web site for you to download it for free."


Customer: "Well if it's the same thing I'll just keep the disk."